BCG Finds AI Creates a 'Joy Paradox' in the Workplace

Although employees report that their job satisfaction has increased due to artificial intelligence, they also note a rise in their cognitive load.

"The first wave of AI focused on individual productivity," said Vinciane Beauchene, managing director and partner at BCG and co-author of the report.

"The next wave will need to transform collective work. Everyone is talking about AI replacing jobs, but in reality, it is truly about rethinking the human value-add within them."

Source: Boston Consulting Group (BCG)